Putting interactive resources into the hands of service technicians to improve maintenance, troubleshooting, and container refrigeration unit repair is the idea behind Carrier Transicold’s recently launched web applications for mobile devices.
Among the new web applications are mobile-friendly instruction manuals and a technician’s toolbox, featuring an alarm code lookup feature and measurement conversion tools.
The new mobile-friendly instruction manuals application provides access to operation and service manuals for the NaturaLINE, PrimeLINE, and ThinLINE container refrigeration units, plus the XtendFRESH atmosphere control system and all four current versions of PowerLINE generator sets. Manuals are optimized for reading in horizontal or vertical format on a smartphone or tablet, and include a navigation bar with a touch-activated table of contents, alphabetical index, and search tool. These manuals contain all the text and visuals found in the standard equipment manual, and pinch-to-zoom enables closer study of detailed illustrations.
For those who might want to print pages for reference, the mobile-friendly instruction manuals application also provides access to PDF versions of each manual.
The technician’s toolbox includes three tools:
•The alarm code lookup web application is a troubleshooting resource. Once the alarm code is entered, the application provides the basic alarm description as well as potential causes and repair actions. Although alarm descriptions and causes are typically the same across all Carrier Transicold container equipment, the troubleshooting and corrective action steps are model-specific. The alarm code lookup feature includes decision logic to guide the technician to the right solution for the model.
•Temperature/pressure conversion calculators include Celsius-to-Fahrenheit calculators and R-134a and R-744 (carbon dioxide) calculators that display pressure in pounds per square inch or bar for the refrigerant, based on temperature.
•The sensor-resistance tool enables the input of a single variable—temperature (in degrees C or F) or ohms—to get the reciprocal value.
All of the tools, as well as the mobile-friendly instruction manuals application, are web-based. To find the tools, access www.carrier.com/container and click on the “Service & Support” tab from the blue menu bar near the top of the page. All of the mobile applications can also be accessed from a laptop or desktop computer.
For more information, see www.transicold.carrier.com.