Accreditation program focus: truckload carriers

The Truckload Carriers Association (TCA) has launched an accreditation initiative for the truckload segment of the motor carrier industry. This program will create a community of individuals dedicated to their professional development within the truckload industry, help truckload carriers attract new people to their companies and create career paths as a retention tool.

Driver iQ, provider of background screening and driver monitoring services to the trucking industry, will be exclusive sponsor of the certificate and certification programs. Lana Batts, Driver iQ’s co-president and a former president of TCA, will serve as official spokesperson.

Three certificates initially are being offered. The Human Resources Certificate provides learners with training in three key subject areas: operations, recruitment and retention, and legal. The Recruitment Certificate focuses on key subject areas of driver recruitment, workforce recruitment and hiring legal challenges. The Retention Certificate provides training related to increasing driver retention and employee engagement. To earn a certificate, participants must earn 40 continuing education credits, which can come from a variety of opportunities offered by TCA (including webinars, on-demand training and face-to-face meetings).

The Fleet Manager Certification Program is intended for fleet managers, driver managers, dispatchers, operations managers, customer service representatives, planners, front-line managers or similar job functions, who  have at least two years of experience in those roles. This program covers business, leadership and communication skills; how to set expectations for drivers; how to use structured coaching to improve performance, and how to develop best practices and processes for running a high-performance operations department.

As part of its sponsorship agreement, Driver iQ will serve as the only non-carrier member associated with the certificate and certification offerings. It will sponsor five webinars to support the programs and will also serve as one of the host sponsors of TCA’s 2017 WorkForce Builders Conference (WFBCON).

See for complete details.

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