Decker Truck Line Inc, based in Fort Dodge IA, was recently named the recipient of the 2014 Nestle USA Outstanding Partner Award.
There are three freight centers for the Ice Cream/Pizza division, and each center is granted the opportunity to hand-select one carrier that has demonstrated excellent customer service in communication, reliability, friendliness, trustworthiness, and flexibility. The Outstanding Partner Award is given to a carrier that “Goes Above and Beyond” what is requested.
Decker was selected for this award based on these five key areas: making an effort to communicate any issues that may arise on a daily basis, always willing to offer additional trucks to assist Nestle during high-volume load season, making an effort to not overcommit themselves that may result in performance failures, accommodating any load tender to any destination to help with any situation, and making an effort to schedule all loads accordingly and as promptly as possible.
Accepting the award on behalf of Decker Truck Line–Western Division in Bakersfield CA recently were Jerrod Schmauch, terminal manager; Jenny Stuber, director of sales; and Sandy Pope, customer service representative.
A family-owned business since 1931, Decker is a diversified carrier with capabilities to transport refrigerated freight, van freight, and flatbed freight to 48 US states and 7 Canadian provinces.
Access www.deckertruckline.com to learn more.