Ryder System Inc (NYSE: R) has formed a strategic partnership with Decisiv Inc, the provider of Service Relationship Management (SRM) systems, to create an enhanced maintenance offering for large and for-hire truck fleets that own their vehicles and manage multiple maintenance providers.
The partnership combines Decisiv’s technology with Ryder’s fleet maintenance capability to create a solution that addresses challenges associated with fleet maintenance and provides better visibility into the total cost of maintaining a large national fleet.
Decisiv’s technology platform efficiently captures, communicates, manages, and measures every maintenance service event in real time. Enabling efficient management of multiple service providers, this enhanced system consolidates and streamlines the flow of data, giving fleet managers total transparency and visibility into maintenance activity across their entire fleet.
When implemented in conjunction with Ryder Managed Maintenance Solutions, a portfolio of maintenance services that includes access to the company’s 700-plus North American service locations and 5,000 certified technicians, fleet operators can experience consistent, quality service, improve uptime, and realize cost savings. Ryder customers also have access to 24/7 roadside assistance, extended repair hours, predictable pricing, and available replacement vehicles.
Access www.ryder.com or go to www.decisiv.com for further information.