Albertson's Inc has announced major changes in its organization structure.
The Boise ID-based supermarket giant will launch a businesswide Six Sigma Quality program. The Six Sigma Academy has been retained to assist in the training, roll-out, and implementation process.
Albertson's is establishing a new centralized Customer Service Operation, consolidating all dimensions of its customer service operations for every major banner in all 2,300-plus stores under one leadership team.
Major changes are also occurring in Food Operations as these division consolidations were announced:
Four former divisions — Southwest, Intermountain, Northwest, and Rocky Mountain — have been consolidated to form the new Intermountain West Division headquartered in Boise.
The former Acme and Florida Divisions have been consolidated into one new Eastern Division.
The company now has seven operating divisions (six food and one drug).