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Paragon expands HDX software system

Paragon Software Systems Inc has expanded its Paragon HDX solution to include a number of last-mile fulfillment modules.

This software system allows retailers to maximize the performance of their omni-channel fulfillment operations, whether they are using their own fleet, carriers, or a mixed fleet. The ability to manage and track order fulfillment through a single system provides better visibility of the delivery process to retailers and consumers alike. This allows retailers to reduce costs and increase first-time delivery success.

Paragon HDX goes beyond simply offering route optimization and configurable time windows by providing retailers better control over all aspects of last-mile order fulfillment. This modular approach enables the system to be used as an end-to-end solution, or to fill the gaps in the retailer’s existing omni-channel fulfillment systems. Paragon users can take advantage of a offering that covers everything from multi-channel order integration and capacity management, through to customer communication, consignment tracking, and day-of-delivery management.

Retailers can benefit from a range of functionally rich software modules that will strengthen their existing last-mile fulfillment operations. Designed to integrate with existing warehouse management systems and order management systems, Paragon HDX delivers proven operational improvements including maximizing use of drivers and vehicles, reducing inbound calls into customer service centers, and increasing first-time delivery success.

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