ArrowStream, a provider of logistics services and supply chain management technology for the foodservice industry, has honored John Christner Trucking (JCT) with its 2010 Carrier of the Year award.
Ed Medlock, senior vice-president of distribution, logistics, and program management for Quality Supply Chain Co-op Inc (Wendy’s Purchasing Co-op), said, “We fully support ArrowStream presenting the award for ‘Carrier of the Year’ to John Christner Trucking. JCT meets our demanding standards for accurate and on-time deliveries to ensure optimal product quality and sufficient stock to meet the needs of Wendy’s restaurants, which are critical elements for a successful distribution relationship. Recently, JCT handled distribution for our nationwide launch of a new produce-based product line, and we’re pleased to report that they exceeded our expectations.”
ArrowStream reviewed this performance criteria to select the winning carrier:
•On-time pick-up and delivery percentages
•Ability to meet capacity commitments
•Total number of loads handled
In addition, ArrowStream staff and customers rated carriers on qualitative criteria for performance including:
•Level of responsiveness
•Commitment to address service issues
•Commitment to maintaining rates in a freight market that has endured major fluctuations over the past 12 months
“John Christner Trucking’s complete visibility into load tracking, their advanced cold chain management—and their electronic data exchange capability—make them a great trucking choice for our customers’ needs in this time of heightened concern for both inventory optimization, and food safety and traceability,” said Walt Kopp, vice-president of operations for ArrowStream.
The management team of John Christner went to Chicago for the ArrowStream awards presentation recently, with ArrowStream staff and customers in attendance, followed by a Chicago Cubs baseball game outing.