The mobile application allows a motor carrier to enter pick-up information, check calls, and view delivery information within a couple clicks as information is populated by location services on the smartphone. Carriers can post empty-equipment locations where C H Robinson employees can look for load matches to help fill those empty trucks and reduce empty miles.
“Not all carriers have the luxury of having a laptop on the road with them, but instead carry a smartphone device,” said Bruce Johnson, director of carrier services. “This application puts the power in the palm of their hands to spend less time looking for loads and updating information and more time growing their business.”
Through the application, relevant information associated with a shipment will appear on the carrier’s phone. This will help eliminate excessive phone calls, e-mailing, or faxing of shipment information. In addition, the application can launch mapping software on smartphones to provide directions to the shipper or consignee from the phone’s current location.
C H Robinson works with approximately 49,000 transportation providers including motor carriers, railroads for primarily intermodal service, air freight, and ocean carriers. Shippers using the company will also benefit from the new applications as they have an opportunity to see load updates much faster than they have in the past on the company’s customer website at www.chrwonline.com.
The application can be downloaded for free on iTunes, at the Android market, and at www.chrwtrucks.com.
Founded in 1905, C H Robinson is a global provider of multimodal logistics services, fresh produce sourcing, and information services to 36,000 customers through a network of more than 230 offices and 8,000-plus employees worldwide. The company works with 49,000 transportation providers worldwide. The Fortune 500 firm is headquartered in Eden Prairie MN and has been publicly traded on Nasdaq since 1997. For more information, visit www.chrobinson.com/.