Roadrunner Freight, the less-than-truckload (LTL) carrier owned by Roadrunner Transportation Systems, has announced significant improvements to its service standards, impacting 155 lanes across 18 major markets, including San Francisco, Seattle, Chicago, Atlanta, Houston and Indianapolis.
The new lane enhancements enable Roadrunner Freight to expedite nearly 30,000 shipments each month, ensuring delivery one to two days earlier than previously available. These enhancements are in effect and will begin benefiting Roadrunner Freight customers immediately. Roadrunner Freight also announced an expansion to its executive leadership team with the appointment of Frank Hurst as senior vice-president of sales and marketing.
“As part of our “Less-Than-Truckload. More-Than-Expected” mission, these service standards improvements demonstrate that we are walking the talk,” said Grant Crawford, president of Roadrunner Freight. “Building upon our rebranding, which we announced this past November, these enhancements and the addition of senior level staff, including the recent appointment of industry veteran Frank Hurst, are just the first step in our plan to further differentiate ourselves as the ideal cost-effective LTL option in the industry.”
Having held multiple leadership positions, Hurst spent 16 years at FedEx Freight, was responsible for the turnaround and transition of the US LTL business at Vitran Express, and most recently served as vice-president/general manager for North American Corporation.
“This change is a significant initiative affecting nearly 20 percent of our total shipments,” said Crawford. “We’re improving our transport times by one-day in major markets—and in some markets, we will improve by two days. Best of all, we’re doing so without increasing costs for our customers, which support our charge of providing our customers more than expected in 2017.”
Roadrunner offers a full suite of solutions under the Roadrunner and Ascent Global Logistics brands. The Roadrunner brand supplies solutions including temperature-controlled truckload logistics, LTL, air and ground domestic and cross-border expedite, dry van, and and intermodal services. The Ascent Global Logistics brand provides domestic freight management, international freight forwarding and retail consolidation.
For more information, access www.rrts.com.