System lets Interstate Distributor customize maintenance training

System lets Interstate Distributor customize maintenance training

CarriersEdge, provider of online safety and compliance training tools for the North American transportation industry, announced that Interstate Distributor is using its platform to provide customized maintenance training.

Driver and maintenance training needs at the company are being managed on the CarriersEdge system, and an integration with the carrier’s Human Resources operation is being used to distribute training materials and company policies, and to track compliance.

“We moved our entire maintenance training program to the CarriersEdge platform and used their expertise to review and adjust those materials so they are presented in a learning format designed for adults,” said Scott Manthey, vice-president–safety and compliance at Interstate Distributor. “We also integrated CarriersEdge with our Human Resources system so we can use it to deliver new policies and company updates, and track that training is being completed. CarriersEdge has become a huge part of our organization because it is convenient, user-friendly, and a product that fits many of our needs.”

Interstate Distributor, headquartered in Tacoma WA, is one of five operating groups within the Saltchuk organization. The company is a provider of regional and transcontinental, dedicated, expedited, specialized, refrigerated, and intermodal transportation services with a network of terminal and yard facilities in markets throughout the United States, western Canada, and along the Mexican border.

Online training for about 120 technicians at Interstate Distributor is used as an advancement program. Technician training courses on the CarriersEdge platform include everything from basic service to in-depth repair and component replacement, as well as shop safety topics.

Converting from another supplier, Interstate Distributor uses CarriersEdge training for about 1,700 drivers. The training library covers among other topics defensive driving, HOS, cargo securement, and hazardous materials. It is also used for retraining following a regulatory or company policy violation.

“CarriersEdge content and its adult learning focus is clearly superior to the program we used in the past,” Manthey said. “We also polled our drivers, and they like the ability to complete training online without having to come into a terminal—and that has a positive impact on productivity.

“Tracking compliance is much better and simpler with CarriersEdge,“ he said. “Before, it was hard for fleet managers to monitor a driver’s progress. With CarriersEdge, we have better accountability because the system automatically sends updates and notifications.”

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