Carrier Transicold recently upgraded its free mobile app that helps refrigerated truck operators find nearby Carrier Transicold dealerships, adding a fresh appearance, expanded dealer database and new user features.
Now called “Carrier Transicold Dealers,” the app works with smartphones and tablets, so drivers can quickly and easily locate and connect to service operations throughout the United States, Canada, Mexico and, thanks to the 2019 update, Central America, South America and the Caribbean, the company said.
“The improved app now covers the entirety of the Americas—more than 300 dealerships in all,” said Mary Udry, marketing manager for Carrier Transicold. “And for the first time, it offers users multi-language support, enabling the choice of English, French, Spanish or Portuguese.
“The look and feel of the app has been modernized, making it more intuitive to use, and the amount of helpful reference material has been expanded.”
As part of the app’s expanded offering, Carrier Transicold Dealers now enables access to more operator manuals for current and legacy Carrier Transicold truck and trailer refrigeration systems, heating systems and auxiliary power units (APUs). As before, the app includes an alarm code list for the Carrier Transicold APX control system, providing descriptions of potential problems and corrective steps for different warnings.
The “Nearby Dealers” function finds the closest dealer to the user’s location, including a map, address, contact details and hours of operation. Depending on device and connection, the app can auto-dial the dealership and help provide navigation to the dealership. Where applicable, quick links are provided to connect to individual dealer websites or to share dealership details via an emailed link to content within Carrier Transicold’s online dealer locator.
Most of the app’s resources require a cell or Wi-Fi connection. However, the dealer lookup menu is available offline—users can always find dealers by selecting a country, plus state or province if applicable, from alphabetical listings.
Carrier Transicold Dealers works on smartphones and tablets using Google’s Android and Apple’s iOS operating systems. The latest version (3.0) can be downloaded through Google Play or the Apple App Store.