Descartes Systems Group (Nasdaq: DSGX) announced that foodservice industry supplier S Bertram Inc has increased efficiency and improved customer service with Descartes’ cloud-based fleet management solution. This system combines route planning, real-time dispatch, GPS-based tracking, proof of delivery (POD), and telematics.
“Before working with Descartes, our drivers were handed a list of stops each morning and followed a manually scheduled route. With these manual processes, we knew we had an opportunity to improve fleet efficiency and visibility by automating,” said David Spira, general manager, receiving, logistics, and fleet management at S Bertram.
“With Descartes Route Planner On-demand and Descartes Telematics & Compliance solutions, we’ve optimized route planning and execution,” he said. “Now our drivers are enabled with leading technology that makes them more efficient. Our dispatchers have real-time visibility to delivery status, can easily access and modify routing plans in real-time, and can proactively alert customers should exceptions occur. This has enhanced our customer service, improved our employee morale, and helped us to reduce costs and better manage driver performance.”
Descartes Route Planner On-demand is a cloud-based fleet management system that provides a sophisticated, yet quick to implement, easy-to-use, and affordable solution to plan, dispatch, and track routes and capture POD information in real-time. It is ideal for enterprises of all sizes that want advanced fleet management capabilities delivered simply and cost-effectively. Descartes Telematics & Compliance helps enhance vehicle and driver performance with advanced capabilities for vehicle monitoring (such as location, operating hours, maintenance, and engine temperature) and driver behavior management (such as speeding, excessive idling, and hard braking).
Founded by Schija Bertram more than 50 years ago as an egg and butter delivery service in New York City, S Bertram now delivers to facilities throughout the northeastern United States. The company’s state-of-the-art facility in Linden NJ stores 100,000 square feet of foodservice products, including dairy, fresh produce, grocery items, and frozen foods. Learn more at www.sbertram.com.
Descartes has more than 173,000 connected parties using its cloud-based services. Customers use its modular, software-as-a-service solutions to route, schedule, track, and measure delivery resources; plan, allocate, and execute shipments; rate, audit, and pay transportation invoices; access global trade data; file customs and security documents for imports and exports; and complete other logistics processes. For complete details, access www.descartes.com.